VOICE
Standard voice
$0.41/min
Anna takes the call, qualifies the lead and books the job. Billed by the minute.
- Premium voice: $0.51/min
- Calls under 10 seconds are free
- Hear both voices
Every missed
call is a job your
competitor
just booked.
When your team cannot answer, callers may move on before leaving a voicemail. Anna — VantaWeb's AI receptionist — answers 24/7, qualifies the caller, and can book the job while you're still on the tools. Website, chatbot, and phone work as one system.
Fast, natural call handling built for service businesses. See the measurement method →
24/7
Phone & chat coverage
<1s
Lead-response time
$0.41/min
Standard voice. No overages, pay per use
Registered
Claude Partner Network member
VantaWeb runs on Claude, Anthropic’s frontier AI — a Registered member of Anthropic’s Claude Partner Network.
Voice samples
Hear the voice your callers will hear
Same script, same business, two voices. Press play, then switch between the studio recording and how it sounds over a phone call.
Standard voice
Clear, natural voice. The default for most businesses.
$0.41per minute
Premium voice
Our most lifelike, human-sounding voice.
$0.51per minute
These are scripted samples with synthesized voices for a made-up company. They are not recordings of a customer call.
Read what Anna says in both clips
- Thanks for calling Harbor Plumbing, this is Anna. How can I help?
- Sure, I can book that. Can I get your name and best phone number?
- Thanks, Maria. We have Thursday at nine a.m. or Friday at one p.m. Which works better?
- Friday at one, you're booked. Is there anything you'd like me to pass along to the team?
- I'll leave that message for them. Thanks for calling, Maria. Have a great day.
What is an AI receptionist?
An AI receptionist is software that answers a business phone number in a natural voice, 24 hours a day. It greets the caller, asks qualifying questions, captures contact and job details, routes urgent calls, and can book the appointment to a connected Google Calendar or VantaWeb's built-in scheduling. It is designed to replace voicemail and after-hours overflow, not a full front-desk team.
In a 30-day study of 85 small businesses across 58 industries, only 37.8% of calls were answered by a person. Another 37.8% went to voicemail and 24.3% got no response at all.
Source: 411 Locals, small-business call study (2016). Full list with methodology and caveats: AI receptionist statistics.
VantaWeb is an AI receptionist platform for appointment-based and service businesses in the United States. Its voice agent is named Anna. Pricing is pay per use: $0.41 a minute for standard voice, $0.09 per text segment and $0.04 per website chat message, plus $45 a month for a dedicated receptionist number. No overages. Pay only for what you use. VantaWeb is operated by VANTAWEB LLC and is unrelated to vantaweb.com.
Sample calls
Hear a sample Anna call.
Switch between 8 trades. Each clip is a scripted sample with synthesized voices, showing how Anna handles a booking call; it is not a recording of a customer call. Where a clip mentions a text confirmation, note that VantaWeb sends confirmations by email.
Rapid Flow Plumbing
Design examples
See example trade websites.
Every website comes with Anna's chatbot built in, for $24 a month with hosting and SEO. These are sample sites for fictional businesses; yours is built from your details.
Industry data
See what missed calls cost your business.
VantaWeb's AI receptionist, Anna, answers calls 24/7 so service businesses can capture opportunities that would otherwise reach voicemail. Our free missed-call calculator uses your own call volume, answer rate, booking rate, and average job size to estimate the revenue at risk each month.
Calculate my losses → Free · 30 seconds · no sign-up
Competitive landscape
How VantaWeb compares.
Most service businesses weigh three imperfect options.
| Feature | Anna (VantaWeb) | Voicemail | Live Receptionist Service | Generic AI Bot |
|---|---|---|---|---|
| 24/7 availability | ✓ | ✓ | ✗ business hrs | ✓ |
| Books into your scheduler | ✓ | ✗ | ~ manual | ✗ |
| Emergency triage | ✓ | ✗ | ~ script only | ✗ |
| Trade-specific training | ✓ | N/A | ~ generic | ✗ |
| Cost | $0.41/min, pay per use | free | $1–2/min | varies |
| Spanish (website chat only) | ✓ | ✗ | ~ premium | ~ |
| Setup time | set in onboarding | instant | weeks (hiring) | hours |
Pay per use
No overages. Pay only for what you use.
No plans and no included-minute pools. Voice by the minute, texts by the segment, website chat by the message. Calls under 10 seconds are free, and each call is billed by the minute, rounded up.
TEXTS + CHAT
Texts and website chat
$0.09per text segment
Texting can be included: your number comes with a verified toll-free number for texts.
- Texts: sent or received, per segment
- Website chat: $0.04 per message
- Chat works on any site with the snippet
NUMBER + WEBSITE
Dedicated receptionist number
$45/mo per location
A local number for calls plus the toll-free number for texts. Required for voice and texts.
- Website + hosting + SEO: $24/mo (optional)
- Setup: $99 for the number, $120 for the website
- Pay by bank (ACH) and save
Prices exclude sales tax, which is added based on your location. Pay by bank (ACH) and save: every invoice paid from a bank account gets a pay-by-bank discount. Card payments pay the list price. For example, 300 billed minutes of standard voice with one receptionist number is $168 a month.
Want to see your own number? Estimate my monthly cost →
Trade-tuned templates
VantaWeb already knows your trade.
Eighteen pre-tuned templates below — the trades we see most. Anna also handles 50+ other service trades: medspa, vet, fitness, moving, towing, IT services, more. If your trade isn't here, we'll train Anna on your call shapes during onboarding.
🔧 PLUMBING
Plumbing
View Template → 🛠️ HANDYMAN
Handyman
View Template → ❄️ HVAC
HVAC
View Template → ⚡ ELECTRICAL
Electrical
View Template → 🏠 ROOFING
Roofing
View Template → 🌿 LANDSCAPING
Landscaping / Lawn Care
View Template → 🖌️ PAINTING
Painting
View Template → 🚗 AUTO REPAIR
Auto Repair
View Template → 🪲 PEST CONTROL
Pest Control
View Template → ✨ CLEANING
Cleaning Services
View Template → 🦷 DENTAL
Dental
View Template → 🏗️ GARAGE DOORS
Garage Doors
View Template → 🔑 LOCKSMITH
Locksmith
View Template → 🏛️ GENERAL CONTRACTOR
General Contractor
View Template → 🏡 REMODELING
Remodeling
View Template → 🪨 CONCRETE
Concrete
View Template → 🪵 FLOORING
Flooring
View Template → ⭐ ANY BUSINESS
Any Business
View Template → Don't see your trade?
See all trades → VantaWeb trains on whatever you do — dental, medspa, towing, IT, real-estate, you name it. 50+ trades supported.
Why jobs land
Built so jobs land — not voicemails.
Slow response and missed calls create avoidable lead leakage. VantaWeb helps close that gap by answering calls and chats 24/7 and booking eligible jobs against your configured availability.
24/7
After-hours calls covered
Anna answers days, nights, weekends, and overflow — the after-hours calls that used to roll straight to voicemail.
<1min
Lead captured & booked
Qualifies the caller, captures their details, and books to your connected calendar — before they dial the next shop.
Nowonboarding
Founding customers
We're onboarding founding service-business customers now. Your go-live date for the website, chatbot and voice receptionist is confirmed during onboarding.
The future of service work
An AI front desk that never clocks out.
Your go-live date is confirmed during onboarding. Anna can answer calls, reply in seconds, and book jobs straight to your calendar — while you're on the road. No binding term. Month-to-month, billed upfront.
Month-to-monthNo binding term
24/7Calls + chats handled
1 numberForwarded — no porting
Explore
Dig deeper into the AI front desk.
More on VantaWeb's AI phone receptionist — how it works, how it compares, and what it saves you.