/pricing

No overages. Pay only for what you use.

Voice by the minute, texts by the segment, website chat by the message. No plans, no included-minute pools, no tier to outgrow. Calls under 10 seconds are free. Each call is billed by the minute, rounded up: a 3.5-minute call is billed as 4 minutes.

Estimate my monthly cost Hear both voices
Voice samples

Hear the voice your callers will hear

Same script, same business, two voices. Press play, then switch between the studio recording and how it sounds over a phone call.

Standard voice

Clear, natural voice. The default for most businesses.

$0.41per minute

Premium voice

Our most lifelike, human-sounding voice.

$0.51per minute

These are scripted samples with synthesized voices for a made-up company. They are not recordings of a customer call.

Read what Anna says in both clips
  1. Thanks for calling Harbor Plumbing, this is Anna. How can I help?
  2. Sure, I can book that. Can I get your name and best phone number?
  3. Thanks, Maria. We have Thursday at nine a.m. or Friday at one p.m. Which works better?
  4. Friday at one, you're booked. Is there anything you'd like me to pass along to the team?
  5. I'll leave that message for them. Thanks for calling, Maria. Have a great day.

What you use

Billed monthly for the minutes, texts and messages you actually used.

Standard voice
$0.41per minute

The default for most businesses.

Premium voice
$0.51per minute

A more lifelike voice, for businesses where the first impression matters most.

Texts
$0.09per segment, sent or received

Texting can be included: your number comes with a verified toll-free number for texts.

Website chat
$0.04per message

On your VantaWeb site or any site with the chat snippet. No number needed.

What you keep on

Monthly items, billed in advance. Setup is a one-time charge.

Dedicated receptionist number
$45per location, per month

Includes a local number for calls and a verified toll-free number for texts. Required for voice and texts.

Website + hosting + SEO
$24per site, per month

Optional. A done-for-you site on your own domain with hosting and local SEO.

Setup: receptionist number
$99one time, per location
Setup: website
$120one time, per site

Pay by bank (ACH) and save

Every invoice paid from a bank account gets a pay-by-bank discount. Card payments pay the list price.

Sales tax

Prices exclude sales tax, which is added based on your location.

Clear month-to-month terms: you can cancel before the next renewal. See the current Terms and your order form before purchase.

Compare market prices. See what other AI, human and hybrid receptionist services publish in the AI receptionist pricing index.

Worked example

What does a month cost?

Each call is billed by the minute and rounded up per call, so a 3.5-minute call is billed as 4 minutes. These totals assume 3.5-minute calls (4 billed minutes each), standard voice and one receptionist number ($45). Your own average call length changes the number. Still comparing vendors? The AI receptionist pricing guide covers what every major provider charges and how the pricing models differ.

Low · ~50 calls/mo
Solo operator or part-time coverage
50 calls × 4 billed minutes each (a 3.5-minute call rounds up to 4) = 200 billed minutes of standard voice, plus the receptionist number.
About $127 a month
Medium · ~150 calls/mo
Growing service business
150 calls × 4 billed minutes each (a 3.5-minute call rounds up to 4) = 600 billed minutes of standard voice, plus the receptionist number.
About $291 a month
High · ~300 calls/mo
Multi-crew or high-volume operation
300 calls × 4 billed minutes each (a 3.5-minute call rounds up to 4) = 1,200 billed minutes of standard voice, plus the receptionist number.
About $537 a month

300 billed minutes of standard voice with one receptionist number is $168 a month ($0.41 × 300 + $45). The same 300 billed minutes on premium voice is $198. Add the website and hosting ($24 a month) to the standard example and it is $192. Prices exclude sales tax, which is added based on your location.

Frequently asked

The questions service operators actually ask.

How does pay-per-use billing work?
You pay for what you use at the rates on this page: voice by the minute, texts by the segment, website chat by the message. Usage is billed monthly. The receptionist number and the website are monthly items billed in advance, and setup is a one-time charge. No overages. Pay only for what you use. There are no plans and no included-minute pools to outgrow.
How are voice minutes counted?
Calls under 10 seconds are free. Each call is billed by the minute, rounded up: a 3.5-minute call is billed as 4 minutes. Minutes on a transferred call count too. Standard voice is $0.41 a minute and premium voice is $0.51 a minute; each call is billed at the tier it ran on.
What does a text cost, and can texting be included?
A text is $0.09 per segment, sent or received. One segment is up to 160 characters (70 if it contains an emoji), and a longer text counts once per segment. Texting can be included: the receptionist number comes with a verified toll-free number for texts. Texts go out only where your account has switched them on.
What does website chat cost?
Website chat is $0.04 per message, counting one visitor message plus the assistant's reply. It works on your VantaWeb site or any site with the chat snippet, and it does not need a receptionist number.
What does the receptionist number include?
The dedicated receptionist number is $45 a month per location. It includes local phone number for calls, verified toll-free number for texts (text-only), AI receptionist dashboard, online booking, owner alerts by email. It is required for voice minutes and texts.
What does setup cost?
Setup is one time: $99 per location for the number (toll-free texting verification, number setup, AI receptionist onboarding) and $120 for a website (site build, first-year domain registration up to $30/yr (or connect your own)).
Do I need a new website to use VantaWeb?
No. You can keep your existing site and use Anna as a chat and voice layer. If you want a VantaWeb website, it is $24 a month for the site, hosting and SEO (done-for-you site on your own domain with SSL; hosting; SEO included free: local-business schema, sitemap, robots.txt, a page per service, Google Search Console setup), plus $120 to set it up.
How does pay-by-bank work?
Pay by bank (ACH) and save: Every invoice paid from a bank account gets a pay-by-bank discount. Card payments pay the list price. Prices exclude sales tax, which is added based on your location.
What is the cancellation and refund policy?
You can cancel before your next renewal. Usage already billed and the current month of a monthly item are generally non-refundable; review the current Terms and your order form before purchase. If no service usage occurs within seven days of first subscribing, contact support so the request can be reviewed under the Terms.
How is this different from a human answering service?
Human services are humans answering phones. Anna is an AI receptionist + a website + a chatbot in one platform. She also books, qualifies, and follows up. Compare the included features and your actual call volume rather than assuming a fixed savings amount.
What happens if Anna can't handle a call?
Anna follows the escalation rules configured for your deployment, which can include your number, a dispatcher, or an emergency contact. Confirm the exact routing behavior during onboarding before going live.
Can I keep my existing phone number?
Yes. You can forward an existing number to Anna without porting it. Forwarding steps and carrier timing vary; test the route before announcing it.
Do you support multi-location and franchise businesses?
Each location has its own receptionist number and setup. Multi-location deployments are custom-scoped. Calendar booking is available; any CRM or field-service connector must be verified for the specific vendor, tenant, permissions, and workflow before it is represented as live.
How long does onboarding take?
Your go-live date is confirmed during onboarding, after required business details and routing rules are supplied. Complex integrations, compliance review, or multi-location work can take longer.

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