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works alongside

VantaWeb + Gingr: AI receptionist for Gingr businesses

VantaWeb works alongside Gingr rather than inside it. Gingr's public API is read-only, so Anna does not write reservations into Gingr. She takes a complete reservation request (pet details, dates, vaccination status, care notes) and emails it to your team, who enter it in Gingr. VantaWeb is not an official Gingr partner.

VantaWeb's AI receptionist Anna can answer calls for your Gingr-based boarding or daycare business, 24/7 -- collecting full pet and reservation details and getting a complete request to your team after the call ends.

TL;DR

Anna can answer calls for your Gingr business 24/7 -- no more voicemail during drop-off rush or after the front desk closes.

Gingr's own developer documentation describes its public API as read-only, so Anna does not write reservations directly into Gingr today.

Instead, Anna takes a complete, structured reservation request -- pet details, dates, vaccination status, care notes -- and sends it to your team by email, so staff enter it in Gingr in seconds instead of transcribing a voicemail.

Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app. VantaWeb is not an official Gingr partner and is not listed in a Gingr app marketplace.

Why boarding and daycare businesses on Gingr need an AI receptionist

Gingr runs the back office for boarding and daycare businesses -- reservations, vaccination records, run and kennel assignments, billing. It doesn't answer the phone. That's still a person's job, and it's the job that slips when the front desk is handling a wall of drop-offs and pickups at 7 AM and 5 PM, or when the last staff member has gone home for the night.

Boarding and daycare call patterns are lumpy in a specific way: reservation requests spike around holidays and school breaks, drop-off/pickup windows create a one-to-two-hour crunch where the phone physically cannot be answered, and new-client inquiries land whenever someone finishes searching on their phone -- frequently outside business hours.

A missed call rarely becomes a returned voicemail. The caller moves to the next kennel or daycare on their list. The primary sources collected on VantaWeb's AI receptionist statistics page point the same way: in a 2016 study of 85 small businesses, only 37.8% of calls were answered by a person, and in a 2024 TransUnion survey 74% of US adults said they do not answer calls from unknown numbers, so a callback after a missed call often goes unanswered.

How VantaWeb works alongside Gingr

Here is how a call is designed to work for a Gingr business on VantaWeb:

  1. Caller dials your business number. Anna opens the conversation naturally -- no menu options, no hold music.
  2. Anna qualifies the request. She asks whether it's boarding, daycare, or grooming, the pet's name, breed, size, and temperament notes, requested check-in/check-out dates, vaccination status, and any feeding or medication instructions.
  3. Anna captures the complete, structured request. Every detail is logged in a standard format -- no more piecing together a voicemail's worth of mumbled dates and pet names.
  4. Anna delivers it to your team. The request goes out by email after the call ends, so your staff can enter it into Gingr and confirm with the client while it's still fresh.
  5. Where you use Google Calendar, Anna can hold the slot directly. Anna writes to that calendar, independent of the Gingr record.
  6. Urgent calls can escalate to a human. If you configure escalation triggers (a pet-health concern, a same-day emergency boarding need), Anna transfers the call live rather than continuing the standard intake.

Calls are logged in VantaWeb's dashboard with a transcript and outcome, so your team can see exactly what was captured and confirm it against your Gingr reservation calendar.

About Gingr's API

Gingr publishes a public API, and Gingr's own support documentation describes it as read-only -- built for pulling reservation and customer data out of Gingr, not for writing new reservations in.

Gingr also references a separate "Partner API," but its scope and access process are not publicly documented, and VantaWeb does not currently hold that access. We are not going to claim a direct-booking capability into Gingr that we cannot verify.

That's why VantaWeb works alongside Gingr on a capture-and-deliver basis: Anna takes the complete reservation request on the call and gets it to your team, rather than promising a write-back into Gingr that doesn't yet exist as a public capability.

Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app.

2 use cases for Gingr businesses

Boarding kennel: holiday reservation surge

A boarding facility sees reservation calls rise in the weeks before a major holiday, arriving faster than the two front-desk staff can log them in Gingr between check-ins. With VantaWeb connected, Anna can answer calls, collect dates, vaccination status, and care notes, and send a structured summary to the team's shared inbox. Staff process the queue between customers instead of playing voicemail catch-up at closing time.

Daycare: after-hours new-client inquiries

A dog daycare closes at 6 PM, but most new-client research and calling happens in the evening once people are home from work. Anna answers those after-hours calls, walks the caller through the intake questions (pet size, temperament, vaccination records on file), and delivers the full request by email so the first staff member in the next morning can confirm the reservation and reply to the client before 9 AM -- instead of that caller having already booked with a competitor who answered live.

What VantaWeb costs for Gingr users

VantaWeb is pay per use, with no plans and no overages: voice by the minute, texts by the segment and website chat by the message. Phone answering needs a dedicated receptionist number, billed monthly per location. Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app. Your go-live date is confirmed during onboarding.

See the full pricing page for every rate.

How to connect VantaWeb to Gingr

Your go-live date is confirmed during onboarding.

1

Book a demo

A 20-minute call to confirm fit, review your call volume, and decide how your team wants reservation requests delivered -- email into an existing tool.

2

Delivery channel configured

VantaWeb sets up the email destination your staff will use to receive completed reservation requests. Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app.

3

Anna configured for your business

Your onboarding rep configures Anna's intake script: services offered, business hours, escalation triggers, and the exact fields your team needs on every reservation request.

4

Test calls

Before going live, your team runs test calls covering a new reservation, an after-hours request, and an escalation trigger to confirm everything routes as expected.

5

Go live

Your business phone number forwards to Anna. Calls Anna takes are qualified and delivered to your team as a complete reservation request from that point on.

FAQ

Does VantaWeb integrate with Gingr?

VantaWeb's Anna can answer calls for your Gingr-based boarding or daycare business 24/7 and take a complete, structured reservation request -- pet name, breed, size, check-in/check-out dates, vaccination status, feeding and medication notes, and an emergency contact. Gingr's own published API is read-only, so Anna does not write reservations directly into Gingr. Instead she sends the complete request to your team by email so your staff can enter it in Gingr in seconds rather than transcribing a voicemail. VantaWeb is not an official Gingr partner and this is not a certified or marketplace-listed integration.

Will Anna book directly into my Gingr reservation calendar?

Not directly into Gingr today. Gingr's own developer documentation describes its public API as read-only, and VantaWeb does not currently have access to Gingr's separate, partner-gated API. Anna can still answer calls and capture a complete reservation request, then deliver it to your team by email. Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app.

Why doesn't Anna book directly into Gingr?

Because Gingr does not currently publish a write API for reservations. Gingr's support documentation states plainly that its public API is read-only -- built for pulling data out of Gingr, not writing new reservations in. Gingr does reference a separate "Partner API," but its scope and access process are not publicly documented, and VantaWeb does not hold that access. Rather than claim a booking capability we cannot verify, this page describes exactly what Anna does today: full call answering, complete structured intake, and instant delivery to your team.

What does VantaWeb cost for Gingr businesses?

VantaWeb is pay per use: voice by the minute, texts by the segment and website chat by the message, with no plans and no overages. Anna can book to a Google Calendar you connect, or VantaWeb's built-in scheduling if you don't use a calendar app.

How long does setup take?

Your go-live date is confirmed during onboarding. Onboarding steps: demo and contract, confirming how your team wants to receive reservation requests (email into an existing tool); Anna configured with your services, hours, and escalation rules; test calls; then go live with your production phone number.

Book a demo for your Gingr business.

Walk through how reservation requests would reach your team. Your go-live date is confirmed during onboarding.